THE LEADER IN ZIPLINE SOLUTIONS | CONSULTANT DESIGN CONSTRUCTION INSTALLATION TRAINING CERTIFICATION
Privacy Policy
www.ziplinegear.asia (SAM Zipline, New Delhi) views protection of Buyer’s privacy as a very important principle. We understand clearly that the Buyers and Buyer’s Personal information is one of www.ziplinegear.asia (SAM Zipline) most important assets. Zip Line Gears stores and process Buyer’s Information including any sensitive financial information collected (as defined under the Information Technology Act, 2000), if any, on computers that may be protected by physical as well as reasonable technological security measures and procedures in accordance with Information Technology Act 2000 and Rules there under. If The Buyers object to Buyer’s Information being transferred or used in this way please do not use Website.
The information we gather
www.ziplinegear.asia (SAM Zipline) records, stores and analyses the data that is available to us through any of our platforms including apps and stores. This includes The data that the Buyer provide during creating an account, signup or when a purchase is made at the store or on the website. The following is the information we request the Buyer to furnish:
Mobile/Email/Landline
First name/Last name
Postal code
This data helps us make sure that we take every measure to make sure that our customers are safe while using any of our products during their adventure activities through various forms which are embedded in the communication that we send across to our customers. During the events, competitions and tournaments that we organize at the store.
How www.ziplinegear.asia (SAM Zipline) uses and processes customer data
To ensure that our customers are safe - If there arises a need to contact our customers with regard to the safety while using the product purchased, we will contact the Buyer only to let the Buyer know the safety concern and offer the Buyer an option to exchange/ refund or fix the product at no extra cost.
To be able to process exchange/refund incase the bill is lost.
To send trsansactional, marketing and promotional messages and other information that might be of interest to our customers. This is only done with the consent of customers. At any point in time the customer can opt -out from receiving these communications.
To implement and manage referral programs, surveys, contests, promotional activities or events sponsored or managed by www.ziplinegear.asia (SAM Zipline)
To enhance and optimize our business practices and user experience based on the research and analytics done using the customer data.
For studying catchment areas and taking decisions to open new stores. Making it possible to reach out to more customers.
To be able to contact our unhappy customers and resolve their issues and grievances.
User Data Deletion
The user has all the right to get their data or information (as mentioned above) deleted from the website records. For the same, the user needs to drop an email to contact@ziplinegear.in with the subject line "Request for Account data deletion" and www.ziplinegear.asia (SAM Zipline) team would act on & delete the account within 48 hrs of receiving the request.
Kindly Note: The data or information related to account once deleted, cannot be retrieved.
Consent
By submitting data to us or our agent or using the Site, you consent to our use of your data in the manner set out in this Privacy Policy.
Copyright
We have copyright over this Privacy Policy. Use by third parties, even by way of extract, for commercial purposes is not allowed. Infringements may be subject to legal action. This Privacy Policy can change at any time to include / exclude clauses and ziplinegear.asia does not bear responsibility for updating Users on the same.
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SAM ZIP LINE – Global Adventure Setup & Consulting Solutions, | SAM Zip Line is Asia’s largest zipline manufacturer, specializing in world-class adventure solutions. We provide complete services including concept design, structural engineering, fabrication, and installation of ziplines across India, South Asia, and the Middle East. With a strong focus on safety, innovation, and precision, our expert team ensures every project meets international standards while delivering unforgettable experiences. 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